Frequently Asked Questions

  • Will I be locked into a contract?
  • How do I get help?
  • Can I use my own domain name?
  • Which payment types do you accept?
  • How Do I Cancel My Account?
  • Is my data safe and secure?
  • Do you sell SSL certificates?
  • Does My Payment gateway work with Cart Partners?
  • Is Support Included?
  • Do I need upgrade my shopping cart?

Not if you don't want to be. All plans are available month-to-month and you can cancel any time. We also give you the option to choose an annual plan in return for a discount.

Just open a support ticket, every customer has a direct line to our team by utilizing our Help Desk ticket support system that is a built-in feature included when you receive access to your admin console.

If you already own a domain name, you can follow our how-to guide that explains how you can point your domain name to your Cart Partners store.

We currently accept Visa, MasterCard, Discover, and American Express card. In Addition, you can set your customers up to pay with PayPal, 'On Account' or with an e-check.

You need to contact us to help delete your account.

The security and uptime of your store is our #1 priority. We protect your site and data with the same military-grade security and encryption that the big banks use, and we have a 99.99% average uptime.

SSL certificate will be provided for you at no additional cost.

Cart partners seamlessly integrates with the best payment solutions on the market, including PayPal Powered by Braintree, Square Payments, Stripe, QuickBooks Payments, First Data, Heartland, Global Payments, Cybersource,, Adyen, Klarna, Chase Paymentech, and Amazon Payments. Coming soon we will also support Afterpay.

Cart Partners provides unlimited support for all of our customers at no additional cost. Because we are a partner in your business we believe we should support you every step of the way.

All back end updates are automatically handled by our development team, you should not have to worry about anything that relates to design or development. We have you covered.